In this policy, “I”, “me”, or “my” means Sarah Hawley – Online Coach and Personal Trainer, operator of this website. I am bound by the National Privacy Principles contained in the Commonwealth Privacy Act 1988 (subject to any exemptions that apply to me under that Act). I may, from time to time, review and update this privacy policy, including taking account of new or amended laws, new technology and/or changes to my operations. All personal information held by me will be governed by the most recently updated policy.
This Privacy Policy was last updated September 2024.
COLLECTION OF INFORMATION
The personal information collected includes: contact details, click trails, activity history, and publishable content.
Publishable content consists of comments or other submissions of content to be published on the website.
Contact details are collected as supplied by you from time to time. I do not personally store usable payment information.
Click trails record the paths taken by visitors through the website. This information is generally recorded against IP address, and may be possible to correlate by computer.
Activity history consists of enquiries, or offline contact you have with me such as phone calls.
HOW INFORMATION IS COLLECTED
Contact details and publishable content are collected when supplied by you either via the website or directly to me by other means. Click trails are recorded by the servers as each request reaches the website. This includes but is not limited to:
The type of browser you are using;
The date and time of your visit;
Your IP address;
The address of the website that referred you to this one;
The addresses of pages accessed and any documents downloaded.
Click trails can be correlated over time by the use of ‘cookies’. In most cases click trail data is not directly individually identifiable. Activity history is recorded whenever you undertake an activity such as submit an enquiry, or make a comment, and may additionally be recorded by me when you contact me offline.
WHY INFORMATION IS COLLECTED
Publishable content is collected and republished where applicable in order to enable a two-way conversation in public between me and the site visitors. I collect your personal contact details and activity history:
To respond to requests or queries you raise;
To confirm your identity;
To keep you up to date with news, special offers, and other marketing information you have opted-in to receive.
Trail data is collected:
To monitor the website for violations of the terms of use or any applicable laws by visitors;
To measure and monitor the performance of the website;
To estimate interest in my services;
To refine and update the website’s content.
DISCLOSURE OF INFORMATION
I may disclose your personal information to third parties, and you consent to me disclosing your personal information to third parties, under the following circumstances:
When explicitly authorised to do so by yourself at the time you supply the information;
As required or authorised by any applicable law;
As part of any investigation into you or your activity on the website (including to your Internet Service Provider or network administrator);
If there is reason to believe that you have committed a breach of any terms of use or have been otherwise engaged in any unlawful activity and I reasonably believe that disclosure is necessary (including to the Police or any other enforcement body, or to your Internet Service Provider or network administrator);
To lessen or prevent a serious threat to a person’s health or safety.
PUBLISHABLE CONTENT
When you submit content to me for publication (including but not limited to comments, testimonials, or social media posts) you assign me a transferrable, perpetual right to publish and/or commercially exploit said content without limitation. You also warrant in submitting such content that the content is owned or produced by yourself or you otherwise have permission to assign publication rights to me. Publication rights do not extend to fields specifically marked as private (e.g. your email address), except in cases of clear violations of our terms of use. Content submitted by you for publication may be disclosed to all visitors of our website, and/or republished on other websites at our discretion. If you provide personal information either of your own or of any third party as part of publishable content, you warrant that you have permission to publish said information and indemnify me against any consequences resulting from the publication of said information. If you find your personal information published on my website without your consent, please contact me immediately.
COOKIES
Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time. My site use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries and comments to minimise malicious or spam traffic.
OPTING IN/OUT
You may opt out from the correlation of passive activity data by turning off cookies in your browser. Please note however that disabling cookies may result in a reduction of available functionality on the site including but not limited to the loss of the ability to post comments. When you supply your email address you may be asked to opt in to receive marketing information by e-mail or other means. You will be given the opportunity to opt out from receiving further communications from me in accordance with this policy each time I send you information for which you have opted in. This comes in the form of an ‘unsubscribe’ link, generally in the footer and/or header of each email. If you receive any communication purporting to be connected with me or my services that you believe has been sent to you other than in accordance with this policy, or in breach of any law, please contact me immediately.
INFORMATION MANAGEMENT AND SECURITY
With the exclusion of information supplied for publication, I will take all reasonable steps to ensure that the personal information I hold is not lost, misused, or inadvertently provided to unauthorised third parties, including by means of firewalls, encryption of data in transit, and secured servers. You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to me via the internet at your own risk. I cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within my control. You agree that I am not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact me immediately.
If you have any questions or complaints about how I collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information I hold, please contact me.
